Support

Your data lives on your device until you create a free account. In the app, go to Settings → Account → Create Account, or sign up on the web app. An account backs up your habits and entries and syncs them across devices. Note that buying Pro alone does not create a backup — an account does.

If you had an account, sign in and everything comes back. If you didn't, the data only existed on that device, and I have no copy to recover it from — I'm sorry, I know that's a hard answer. Creating a free account takes a minute and prevents this permanently.

In the app, go to Settings → Restore Purchases. The purchase is tied to your Apple ID, so make sure the device is signed in to the same Apple ID you bought with. If it still doesn't unlock, email me and I'll sort it out.

Force-quit the app and open it again: swipe up from the bottom of the screen, pause, then swipe the app off the top. If it still won't open, email me — include your iOS version — and I'll help you fix it. Please don't delete and reinstall the app: if your data isn't backed up to an account, deleting the app deletes your data with it.

App Store purchases are refunded by Apple, not by me: go to reportaproblem.apple.com, sign in with your Apple ID, and choose the purchase. If you subscribed on the web, email me and I'll sort it out.

If you subscribed through the App Store: open iOS Settings, tap your name, then Subscriptions, and cancel there. If you subscribed on the web: manage it from account settings in the web app, or email me and I'll do it for you. Either way, you keep Pro until the end of the period you've already paid for.